Managing difficult conversations in healthcare
Master challenging healthcare conversations through safe simulation practice. Practice difficult conversations in highly realistic scenarios with avatars designed by our psychology team to represent different personality nuances and realistic interpersonal dynamics. From breaking bad news to conflict de-escalation between colleagues, practice until mastery.
Key Features
- Practice with AI avatars representing patients, families, colleagues, and administrators
- Evidence-based conversation frameworks for clinical and interpersonal scenarios
- User-friendly editor for instructors to customize scenarios and avatars
- Real-time coaching on empathy, tone, and communication effectiveness
- Multilingual training with optional language proficiency feedback
- Multimodal access: desktop, mobile, VR/AR glasses, or immersive environments
Who it’s for
Hospitals, clinics, and healthcare systems improving patient care and staff wellbeing; medical and nursing schools preparing compassionate practitioners
How it works
- Consultation: Healthcare experts analyze your communication training needs
- Implementation: Custom scenarios deployed with instructor training and onboarding
- Activation: 24/7 access for learners with integrated learning management system
- Optimization: Performance tracking and content refinement based on usage data

